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Answers to commonly asked questions:
What denominations are available?
The Chase Park Plaza Gift Card is available in increments of $25.00.
Who do I call for my account balance?
Account balance may be obtained by calling 1 (800) 242-5353.
Is there a delivery charge?
A shipping and handling fee of $3.00 will ensure your Chase Park Plaza Gift Card will be delivered promptly to any address in the United States. Orders of 2 or more Gift Cards at one time ensures FREE shipping.
What will my recipient receive?
Your chosen Chase Park Plaza Gift Card will come in a beautiful full color gift card holder and will be personalized with an elegantly hand written "To" and "From". For "Blank" card holders, please leave the To and From sections blank when purchasing the Gift Cards online.
Must my gift be used for a stay in the hotel?
Chase Park Plaza Gift cards may be used in any way your recipient chooses as
described on the backs of all Gift Cards including: At any one of our 4
award winning restaurants and bars (Café EAU, Bistro EAU, Chasers Lounge and
the Marquee Café), for luxury room accommodations, the Salon and Spa at the
Chase and the Chase Gift Shop. (Gift Cards are currently not accepted at the
Cinema or the Tenderloin Room)
How should I pay for my gift?
You may use any major credit card to pay for your Chase Park Plaza Gift Card. Our Secure Site assures your privacy and security when making an online purchase; all transactions are completed using SSL encryption technology.
How do I get a receipt for my gift?
After your purchase has been completed, The Chase Park Plaza will email a receipt and confirmation email to your chosen email address. This receipt includes information related to your order including your order number, shipping information, your selected card, and the card amount.
How soon must gift cards be redeemed?
The Chase Park Plaza Gift Cards must be used within a 12 month period of time. After 12 months of non-use, a $5.00 per month service fee will be deducted from the remaining balance, except where prohibited by law.
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