The Chase Park Plaza | St. Louis, Missouri

Privacy Statement for The Chase Park Plaza: The Chase Park Plaza (the “Chase”) is committed to your privacy when visiting (the "Web Site").

Any of the policies or procedures (“Privacy Policy”) described below may be changed at any time.

The Chase Park Plaza

Your continued use of the Web Site following the posting of any changes to the Privacy Policy constitutes your acceptance of those changes. If at any time you do not agree with this Privacy Policy, you must immediately stop using the Web Site.

What Information We Gather and Track:

The Chase may ask for and collect personal information at certain points throughout the Web Site. Depending on the information or services you request, including but not limited to hotel reservations, information request about the hotel, participation in a promotion or subscription to the Chase email or postal mailing lists, you may be asked to provide your name, postal address, e-mail address, phone number, and similar information (“Personal Information”). If you make a hotel reservation, you may be asked for financial information such as a credit card number. Once you provide your Personal Information, you are not anonymous to the Chase.

You make the decision whether to proceed with any activity that requests Personal Information. If you do not wish to provide the requested information, however, you may not be able to complete the transaction.

We automatically collect information related to the use of our Web Site, including IP address, browser type and operating system, in an effort to improve the Web Site. This information is gathered through our servers'''''''' log files and we do not use this information to identify you personally.

How We Use the Information We Collect:

We use Personal Information in the following ways:

  • Send messages about your stay at the Chase and other information about the area and the hotel;
  • Notification about special offers, new site features, special events and promotions at the Chase that may be of interest to you and to improve your experience on the Web Site;
  • Send copies of hotels bills upon request;
  • Send periodic satisfaction or market research surveys;
  • To process and respond to inquiries and for the purposes for which you provided the information, such as to receive further information about a product or service;
  • To assist us in creating content that is relevant to you;
  • To assist us in creating better products and services to meet your needs;
  • In the future, we may sell some or all or our assets. In such transactions, customer information generally is one of the transferred business assets. In the event of a sale of our assets including our database, customer information will be transferred. We will require buyers to honor our privacy policy.
  • To ensure that our community is protected against unauthorized access.


You can use the Web Site to indicate whether or not you would like to receive information from us in the future. Be assured that we do not share our name and address lists in any way inconsistent with this Privacy Policy. Messages you receive from us should include instructions on how to "unsubscribe" from future mailings should you wish to cancel. If you would like to change your preferences for information that you have previously provided, please contact us at

Use of Cookies:

To enable features at the Web Site, the Chase may use ''cookies.'' Cookies, among other things, speed navigation though our Web Site, keep track of information so that you do not have to re-enter it each time you visit our Web Site, and may help us provide you with customized content.

Information Sharing and Disclosure:

The Chase may disclose your personally identifiable information to another entity (i) for purposes of outsourcing one or more of the functions described in the section titled “How We Use the Information We Collect”; (ii) to confirm or update information provided by you; (iii) to inform you of important information; and/or (iv) as a part of a sale of assets as described above. We may also share your information in response to a subpoena, legal order or official request, when we believe you have acted in violation of the Terms of Use or when we believe that doing so may protect your safety or the safety of others.


The Chase attempts to protect against the loss, misuse and alteration of your personal information. Our servers are protected by reasonable physical and electronic security measures.

Changing your Information:

We make a sincere effort to respond to your requests to update or correct the Personal Information you may have provided us. If you believe that we do not have your current Personal Information or wish to delete or correct such information, please contact us at or via mail at 212 North Kingshighway, St. Louis, Missouri 63108.

Commercial Services:

Please note that your use of any of our commercial services will be governed by the Privacy Policy applicable to such service, which terms may be different than those stated in this Privacy Policy. You are urged to read such privacy policies when you register.


The Web Site is not directed toward children under 13 years of age nor does the Chase knowingly collect information from children under 13. If you are under 13, please do not submit any Personal Information to the Chase.


If you have any questions, concerns or suggestions regarding this Privacy Policy, please email us at

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